Returns Information

We thank you for your support and choosing to shop at Hedgeroe Home, please read our below T&Cs.

 

Whilst we want you to love every piece as much as we do, we understand that sometimes things just aren’t quite right.

Returns for Accessories

We’re happy to offer you 30 days to make up your mind. If you decide something isn’t for you, simply return it to us in the same condition it was received, and we’ll refund the cost of the piece. 

Please note we do not accept returns of furniture or bespoke or made to measure items. 

-cushions

-lamps

-shades

-throws

-tableware

-accessories 

Accessories return to store:

  • Small items can be returned to our showroom.
  • We ask that you return products to us unused, in their original packaging with tamper seals intact.
  • Please bring a proof of purchase with you (store or gift receipt).
  • We will aim to refund you in ten working days upon receipt of return.

 

Online Returns Accessories:

  • Small items can be returned to our showroom.
  • We ask that you return products to us unused, in their original packaging with tamper seals intact.
  • Please bring a proof of purchase with you (store or gift receipt).
  • We will aim to refund you in ten working days upon receipt of return.
  • Please note that online returns must be organised at your own expense if you returning by post. 

 

Heavy & Fragile Items: Furniture 

We do our utmost to give you as much advice and help in choosing the right piece of furniture for your home. 

When your order arrives, our white-gloved delivery men will remove all packaging and place it in your room of choice. 

All furniture sales are final and cannot be returned or exchanged unless in the rare occasion of a manufacturing defect. 

Bespoke by Hedgeroe:

As all Bespoke items are made-to-order, once your order is confirmed a deposit will be requested to begin manufacturing with the balance due within 48 hours of delivery.

We do not accept ANY returns on bespoke items including furniture, lighting, fabrics, curtains, or blinds. All Bespoke item sales are final. 

Terms and Conditions:

  • Refunds are offered when items are noted above are returned to us within 30 days of receipt.
  • Replacements are like-for-like. Where the same product is not available, a similar product up to the same value will be substituted.
  • Gift cards, fabric by the metre, made-to-order and bespoke pieces are not refundable and non-returnable. 
  • Your refund may take up to 10 working days to process from our receipt and will be made to the original payment method.
  • Items must be returned in the condition they were purchased.
  • This does not affect your statutory rights.

 

 

Returns Address:

Hedgeroe Living Ltd
Unit 1 The View
Carrickmines Manor
Dublin 18
D18C6V4
VAT Registration Number: IE 9668884A